Discounted tech support for Australian businesses
If you’re looking to save on hourly support rates, our IT support packs are the answer. We know it’s important for small businesses to have reliable, ongoing tech support services, but no one wants to pay for support they won’t end up needing.
With us, you don’t have to lock yourself in to an exorbitant IT support contract to get help. Instead, our IT support plans give you flexible blocks of prepaid hours with the same benefits, minus the long-term commitment and fixed monthly costs. Plus, you can use your time for whatever you need – from regular onsite preventative maintenance, printer, email, device, point of sale systems and computer set up, cyber security, or ad-hoc problems as they arise.
Companies who’ve used our Business IT Support Packages
Four reasons you’ll love Geeks2U’s Business IT Support Packages
1. No lock-in contracts
We’re so confident in the service we provide, we don’t need to lock you into a long-term contract. But if you’re worried this means you won’t get a quick response from us, you don’t need to be – we pride ourselves on sorting you out, fast.
2. Discounted rates
We have a range of IT business support packs available, but the bigger the package, the bigger the savings! Just make sure you’ll use the hours within a 12-month period (don’t worry, we’ll remind you several times throughout that period to make the most of what you’ve got).
3. Remote or on-site computer support
Not only can our Geeks come to you, we can also solve certain issues over the phone. Plus, if you call before 10am on weekdays, we guarantee to have someone at your business that same day. We can also support you on evenings and weekends too.
4. Tailored to your needs
Enquire today to learn more and discover how we can tailor our solutions to meet your unique needs. Our team of Geeks is eager to discuss your requirements, assess your IT infrastructure, and provide a customized plan that aligns with your business goals.
Common business IT support issues we can solve
- Set up of technology after purchase
- Office moves
- Office refurbishments
- Technology upgrades
- Extending the life of assets
- Data backup and recovery
- Software installation and setup
- Virus, spyware and malware removal
- Ad-hoc support to match requirements
Explore our range of IT support packages for businesses
| Hours | Which Business IT Package is right for you? | Price^ | Effective Hourly Rate | Saving* | ||
| 10 | If you’re pretty confident in your tech-skills but need a helping hand with some of the trickier issues, this package could be the one for you. | $1,680 | $168 | $100 | ||
| 20 | If you’re likely to want ongoing support (especially during those busy periods), this package has your business’ name on it. | $3,160 | $158 | $400 | ||
| 40 | From set up through to maintenance and support, this is a popular package for businesses who don’t want to waste their own time troubleshooting. | $5,920 | $148 | $1,200 |
All prices^ listed are excluding GST.
The saving* column is the real cash saving when compared against the cost of individual one-hour onsite visits at our casual rate of $178 ex. GST.
Click here to read our Terms & Conditions for the Business IT Support Packages.
Who are Geeks2U?
- Australian-owned and operated
- Founded in 2005, acquired by Officeworks in 2019
- Over 500k individual customers served nationally, incl. 45k+ business customers
- #1 on ProductReview.com.aufor 2 years running
- Local, vetted and quality-controlled technicians
- 7 days a week, including evenings and weekends
- No Fix, No Fee Guarantee: If we can’t solve your problem, you don’t pay a cent!*
Frequently Asked Questions
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Do I have to sign a lock-in contract?
The benefit is you do not have to sign a lock-in contract with a Geeks2U Business IT Support Package. Your package is pre-paid, and you have 12-months to use your IT support hours.
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What areas do you service?
Geeks2U have over 800 technicians across Australia, covering all major cities and regional locations. If you want to find out whether we offer tech support in your area, give us a call today.
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What hours are you available?
Geeks2U technicians are available 7 days a week with extended hours Monday-Friday, so we can also help solve your tech problems outside of standard business hours.
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Do you offer a remote service?
Yes, our technicians can help solve your problems remotely over the phone. This is a great option for fast solutions to tech emergencies.
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Does it matter the size of my business?
Geeks2U repair computers for micro, small and medium businesses across Australia. We’re the perfect cost-effective solution for businesses who can’t afford an internal help desk or need additional support that your internal IT team can’t solve.
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Do you provide tech support for Apple Mac?
Yes, our technicians can help assist you no matter the make or model of your device.
